CenterPoint® Payroll - Year-End Frequently Asked Questions

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View or Print a CenterPoint Payroll Year-End PDF


The following topics provide instructions on how to update tax tables, print tax forms and covers the most common questions the Red Wing Software support team receives during year-end.

Tax Tables

Affordable Care Act (ACA) Reporting

W-2, 941, 943 and Other Tax Forms

Other Information

Red Wing Software Website


Tax Tables

Q. When will the new payroll tax table updates be available for 2025?

A. All Federal and State tax table changes will be available prior to the end of 2024. Typically, we receive and distribute the first tax table updates in the December 20th time frame. We will notify you via e-mail and/or fax when the Federal tables are available to download.

 

Q. How do I install the 2025 tax table updates?

A. In CenterPoint Payroll:

  1. Select Help > Online Updates > Check for CenterPoint Updates.
  2. Select the I agree check box and then click Install Updates.
  3. The update(s) will automatically download and install. When the download and installation are complete, click Launch CenterPoint.
Note: If you also have a CenterPoint Accounting program installed this menu may be named slightly different but the available option will also update your tax tables.

 

Q: Do the 2025 tax tables include my SUTA rate?

A. Each year, your state will notify you of the rate you must use in the new year to calculate your unemployment tax liability. Because this rate differs by employer, it is not updated by installing tax table updates and must be updated manually. The wage base for unemployment taxes is updated by installing tax table updates and does not need to be manually updated.

  1. Select SetupPayroll DetailsEmployers.
  2. Select the appropriate employer and click Edit.
  3. Select the Taxes tab.
  4. On the left side of the screen, find the state that needs to be updated. Under the state, select the state unemployment tax.
  5. In the Tax Detail section on the right side of the screen, click the Add button next to the Effective Date.
  1. In the Date field, enter the effective date for the rate change, for example 1/1/2025.
  2. Click OK.
  3. On the right side of the screen, enter the new Rate.
  4. Click Save.
  5. Click Close.

 

Q. How can I get the 2025 tax tables if I don’t have internet access on the computer that has CenterPoint Payroll installed?

A. Following the instructions below, the tax tables can be downloaded from any computer that has internet access. This process does require the use of a removable drive (CD, thumb, zip or flash drive, USB Drive, etc.).

  1. Log into the Red Wing Software website at www.redwingsoftware.com
  2. From the upper-right, click the My Account button, and from the My Account page, select Downloads.
  3. Under CenterPoint Payroll select Downloads, and then select Download Now under the 2025 Payroll Tax Update.
  4. When the download is complete, exit the website. Copy the CenterPointPayrollTaxUpdate.exe file from your Downloads folder to the removable drive (CD, thumb drive, etc.) you’ll be using to move the downloaded file.
  5. Take the removable media source to the computer with CenterPoint Payroll and install by double-clicking on the CenterPointPayrollTaxUpdate.exe.

If you do not have internet access available at any computer to download the tax table updates, please call the Red Wing Software Sales department at 800-732-9464.

 

Q. When installing my tax table update on a network, do I need to install it at every computer?

A. Yes, all workstations and the server should be updated to the same version.

 

Q. How do I verify that the 2025 tax tables were installed correctly?

A. To verify tax tables were installed properly:

  1. In CenterPoint Payroll, select File > Payroll Administration > Taxes.
  2. Select Soc Sec and then click Edit.
  3. Click the Detail tab.
  4. Verify that the Limit under the Employee Tax Detail is 176,100.00.

 

Q: My state has a credit reduction, is the credit reduction included in the tax tables?

A: We do not include the FUTA credit reduction in our tax tables. This is handled through the 940 reporting with the Aatrix Federal/State Tax forms.

 

Q: Do I need to update any of my tax rates or amounts manually?

A. All of the State and Federal taxes are updated when you install the tax table update, except for your State Unemployment rate. This rate needs to be entered before the first payroll in 2025 or as soon as you receive it from your State Unemployment Agency. (Also see the following question about checking the employer rates for additional taxes other than Federal Withholding, State Withholding, or the wage base for State Unemployment tax because the tax rate may differ by employer and the rate may need to be updated manually.)

  1. Select SetupPayroll DetailsEmployers.
  2. Select the appropriate employer and click Edit.
  3. Select the Taxes tab.
  4. On the left side of the screen, find the state that needs to be updated. Under the state, select the state unemployment tax.
  5. In the Tax Detail section on the right side of the screen, click the Add button next to the Effective Date.
  6. In the Date field, enter the effective date for the rate change, for example 1/1/25.
  7. On the right side of the screen, enter the new Rate.
  8. Click Save.

 

Q: Are other taxes, for example, TDI, Paid Family Leave, Job Development, etc., included in the 2025 tax tables?

A: It is important to check the employer rates for additional taxes other than Federal Withholding, State Withholding, or the wage base for State Unemployment tax because the tax rate may differ by employer and the rate may need to be updated manually. To verify tax rates:

  1. Select Setup > Payroll Details > Employers.
  2. Select the appropriate employer and click Edit.
  3. Select the Taxes tab.
  4. On the left side of the screen, find the state that needs to be updated. Under the state, select the tax.
  5. In the Tax Detail section on the right side of the screen, verify the Rate. If no Rate box is available, this tax is updated by the tax table updates.
  6. If the rate is not correct, click the Add button next to the Effective Date. In the Date box, enter the effective date for the rate change, and then click OK.
  7. On the right side of the screen, enter the new Rate.
  8. Click Save.

 

Q: Are the Local tax tables affected by the installation of the 2025 tax tables?

A: Local tax tables that you have set up will NOT be affected by the installation. However, it is a good idea to verify the set up of local taxes each year from Setup > Payroll Details > Local Taxes based on information received from the local tax entity.

 

Q: I am signed up for the service that automatically sends me an updated Aatrix flash drive each quarter because I don't have internet access. Will the 2025 tax tables be included on that flash drive also?

A: Yes, the 2025 Federal tax table changes will be included on the 4th quarter flash drive.

Affordable Care Act (ACA) Reporting

 

Q: Are there any important changes to the ACA filing process for 2024?

A: There are no specific changes to the ACA filing process for 2024; however, it is important to remember that the U.S. Department of the Treasury and the IRS issued final regulations on February 21, 2023, that changed the eFile threshold from 250 to 10. The current 10-return threshold comprises an aggregate of return types (W-2, ACA, 1099 forms) covered by the regulation. Click here for more information. For specific W-2 and ACA form information, click here.

 

Q: If I choose to eFile my ACA forms, is there a charge per form/employee?

A: Yes, please click here to view the eFile pricing for ACA forms and minimum charges for ACA and other tax forms (the minimum charge applies to each type of form eFiled).

 

Q: What is the Affordable Care Act (ACA)?

A: The Affordable Care Act (ACA) created new reporting requirements mandatory for calendar years 2015 - 2024 and is the responsibility of the employer. Under these new reporting requirements, applicable large employers (ALE) must provide information to the IRS about the health plan coverage they offer (or do not offer) to their employees. The reporting requirement consists of two types of forms and their related transmittals. Any applicable large employer (ALE) with 50+ employees must file ACA 1095 information, including those that do not offer healthcare insurance.

 

Q: What are the 2024 filing deadlines for the ACA 1094/1095 Forms?

A: The Internal Revenue Service deadline for the ACA 1094/1095 for the 2024 calendar year can be located by using the Search feature on the Internal Revenue Service website at www.irs.gov.

 

Q. What are the 2024 eFiling deadlines for ACA Forms?

A. Efiling deadlines can be located from this link: https://efile.aatrix.com/pages/public/FilingDeadlinesPublic.aspx?v=ATX000.

 

Q: How do I determine if I am an applicable large employer (ALE) and if I need to track and report Affordable Care Act information?

A: To determine if you are an applicable large employer (ALE), please either contact your tax preparer or accountant or use the links below provided by the IRS.

 

Q: I've determined I am an applicable large employer (ALE), what are my reporting requirements for the Affordable Care Act?

A: To determine what your reporting requirements are, please either contact your tax preparer or accountant or use the links below provided by the IRS.

 

Q: How do I set up the Affordable Care Act Information in CenterPoint Payroll?

A: To set up ACA employer and employee information in CenterPoint Payroll, please refer to the Affordable Care Act (ACA) and CenterPoint Payroll document for specific information.

 

Q: I've already set up the Affordable Care Act Information in a previous year, are there any changes for 2024?

A: Yes, in CenterPoint Payroll version 19.5 a Plan Start Month was added to the ACA Information tab in Setup > Employees. The Plan Start Month will automatically pull into the 1094/1094 Preparer on the Employee Contact Information screen when processing ACA forms. The Plan Start Month can be updated for multiple employees:

Note: We recommend you do a backup of your database prior to starting the mass update process.

 

  1. Select SetupEmployees.
  2. On the List tab, select the employees you want to update the Plan Start Month for.
  3. From the What Do you want to update? screen, select ACA and click Next.
  4. Click Next.
  5. In the Change selected values to box, select the Plan Start Month you want to change the selected employees to and click Next.
  6. Verify that the selected employees have changed and click Next.
  7. At the These changes will be saved to the database, are you sure? message, click Yes.

 

Q: Is there a way that I can update all my active employees to the ACA coverage period of the new year?

A: Yes, to update all active employees to the ACA coverage period of the new year:

  1. Select Setup > Employees and Edit one of your employees.
  2. Select the ACA Information tab. Click Add and add the coverage period for this year
  3. Click the Copy To button and choose the employees you would like to copy that coverage period to.

 

Q: How do I process my ACA forms with CenterPoint Payroll?

A: To process ACA forms:

  1. Select Reports > Federal & State Payroll Forms & Reports > Federal Tax Forms.
  2. Select the 2024 1095/1094-C or 2024 1095/1094-B and click OK.
  3. Follow the onscreen wizard to complete the form. Please refer to the Affordable Care Act (ACA) and CenterPoint Payroll document for specific information or View an ACA Forms Prepare & Print Video.

 

Q: After I enter all of the applicable information needed for the ACA requirements, when can I begin processing and printing the ACA forms in CenterPoint Payroll and Aatrix?

A: The final version of the ACA forms will be in the Aatrix 4th quarter update, which typically is available in the December 20th time frame.

 

Q. What are the steps for printing the ACA forms?

A. Step-by-step instructions (documents and videos) for printing the ACA forms are available in the Help on our website:

  1. From www.redwingsoftware.com, select Support & Learn > Search Help and Videos > CenterPoint Payroll.
  2. Within the Help, in the Search bar, enter ACA to display the documents and videos.
  3. There are three general steps to printing the tax forms:
    • Select Reports > Federal & State Payroll Forms and Reports > Federal Tax Forms to transfer information from CenterPoint Payroll to Federal/State Tax Forms.
    • Review the transferred information using the Federal/State Tax Forms viewer and make any needed changes.
    • Print or eFile the forms.

 

Q: When I process my ACA forms, I am receiving a "One or more employees do not have their ACA Information set up. Do you want to continue?" message, can I continue processing the forms?

A: If employees are found to be missing ACA information for the year (coverage periods, etc.), you will receive a message asking if you want to continue. If you select Yes, the employees will print, but will not have any of the ACA-specific information generated. Please refer to the Affordable Care Act (ACA) and CenterPoint Payroll document for specific information on setting up ACA Information for employees.

 

Q: I've decided to eFile my ACA forms and want more information about signing up to eFile and the eFile process, where can I get more information about eFiling?

A: You can obtain additional information about eFiling at https://partner.aatrix.com/redwingsoftware.

 

Q: Do I need to order ACA forms or can I print them on plain paper?

A: You are able to print all of your ACA copies on plain paper; you do not need to print the transmittal on preprinted forms. CenterPoint/Aatrix received IRS approval to print all copies of the ACA forms on plain paper.

 

Note: There is special perforated blank paper available that is recommended for use when printing employee copies of the ACA forms. This paper comes with the ACA instructions printed on the back (for the employee copy). All forms use the same perforated paper (if you choose to order the blank perforated paper with no backer instructions) and envelopes that can be purchased from Computer Forms, Inc. at https://redwing.computerforms.biz/c/tax_forms, by calling 800-458-0158, or by selecting ResourcesOrder Checks & Forms on the Red Wing Software website. All orders are 25% off until December 31, 2024 (use promotion code RWTAX25 when ordering).

 

Q: What are the available Affordable Care Act reporting forms and what are the differences between the forms?

A: The Affordable Care Act reporting forms are:

  • Form 1095-C must be issued by employers with 50+ full time employees (including full-time equivalent employees) or who are a member of an applicable large employer (ALE) group to employees and to the IRS. Filers may submit multiple 1095-C batches to the IRS.
  • Form 1094-C is the transmittal form that must be filed with form 1095-C. This transmittal may have up to three pages which must also be included when e-filing each batch to the IRS.
  • Form 1095-B must be issued by a self-insured employer with less than 50 full-time employees (including full-time equivalent employees), or by the insurer to employees and to the IRS as proof of healthcare coverage.
  • Form 1094-B is the transmittal form that must be filed with form 1095-B.

W-2, 941, 943 and Other Tax Forms

 

Q: Are there any important changes to the W-2 filing process for 2024?

A: There are no specific changes to the W-2 filing process for 2024; however, it is important to remember that the U.S. Department of the Treasury and the IRS issued final regulations on February 21, 2023, that changed the eFile threshold from 250 to 10. The current 10-return threshold comprises an aggregate of return types (W-2, ACA, 1099 forms) covered by the regulation. Click here for more information. For specific W-2 and ACA form information, click here.

 

Q: If I choose to eFile my W-2 forms, is there a charge per form/employee?

A: Yes, please click here to view the eFile pricing for W-2 forms and minimum charges for W-2 and other tax forms (the minimum charge applies to each type of form eFiled).

 

Q. Where do I enter the Federal and State employer identification numbers (EIN) that is required when running Federal or State tax forms?

A. To enter the employer identification numbers (EIN):

  1. Select Setup > Payroll Details > Employers.
  2. Select your Employer and click Edit
  3. Select the Taxes tab.
  4. Under the Taxes in the upper left, select Federal to display the Tax Details on the right. Enter your Federal Tax Id.
  5. Each state you calculate payroll taxes with is also listed under the Taxes in the upper left side of the Taxes tab. Under the State, select the State tax such as the State withholding or State unemployment to display the Tax Details on the right.
  6. Enter your State Id #. Click Save after completing each required State tax number.

 

Q: How can I verify taxable wages and tax amounts for this year prior to printing W-2s?

A: Verify taxable wages and tax amounts:

  • Federal, FICA, and FUTA - Select Reports > Reports > Payroll Tax Data Reports > Federal Tax Reports > W-2 Summary.

  • State and Local Withholding and SUTA - Select Reports > Reports > Payroll Tax Data Reports > State & Local Tax Reports.

 

Q: When is the filing deadline for 2024 tax forms?

A: The Internal Revenue Service deadline for W-2, 941, 943 and other tax forms for the 2024 calendar year can be located by using the Search feature on the Internal Revenue Service website at www.irs.gov.

 

Q: I have deductions/benefits that have a code that must appear in Box 8,10, 11, 12, or 14, where do I set that code up?

A: To set the deductions/benefits cod for Box 8, 10, 11, 12, or 14:

  1. Select Setup > Payroll Details > Deductions & Benefits > Detail tab.
  2. Select the deduction/benefit and click Edit.
  3. Select the General tab.
  4. Under the Employee Detail or Employer Detail sections, in the W-2 Box Options box , select the code for Box 8, 10, 11, 12, or 14.
  5. Click Save.

 

Q: How can I determine how many employee W-2 forms I printed last year?

A: The Federal Tax Withheld by Employee report can be used to determine the number of W-2 forms printed last year:

  1. Select Reports > Reports > Payroll Tax Data Reports > Federal Tax Reports > Federal Tax Withheld by Employee.
  2. Under Report Selections, in the Pay Date box, enter a pay date range of last year.
  3. Click Print or Preview. The records included in total will be the number of employee W-2 forms that were printed last year.

 

Q. What are the 2024 eFiling deadlines for W-2 Forms?

A. Efiling deadlines can be located from this link: https://efile.aatrix.com/pages/public/FilingDeadlinesPublic.aspx?v=ATX000

 

Q. I want to send my employee’s W-2 forms electronically to be viewed online with Aatrix. How do I set up my employees to receive electronic copies?

A. To set employees to receive electronic W-2 copies:

  1. Select Reports > Federal & State Payroll Forms & Reports > Federal Tax Forms.
  2. In the Report box, select Electronic W2 Consent. In the Year box, enter 2024, and in the Time Period box, select One Year.
  3. Click OK.
  4. Follow the on-screen instructions until the form displays, then edit, print, and distribute to your employees. Have your employees sign and return for your records.
  5. Select Setup > Employees > General tab and m ake sure each employee has an email address on file.
  6. Select the Payroll tab and select the Consent to Electronic W-2 box if the employee consented to receive their W-2 electronically.
  7. Process your W-2s from Reports > Federal & State Payroll Forms & Reports > Federal Tax Forms by selecting 2024 W-2/W-3.
  8. After the grid of employees displays and is verified/edited, the W-2 Printing and Filing Options screen will display, select Complete W-2 eFiling Service and follow the on-screen instructions to eFile.

 

Q. Do I need to order W-2/W-3, 941 or 943 forms or can I print them on plain paper?

A. You are able to print all of your W-2/W-3, 941 and 943 form copies on plain paper; you no longer need to print any on preprinted forms, including the Social Security Copy A (often called the “red copy”). CenterPoint/Aatrix received IRS approval to print all copies of the W-2 on plain paper. Click here to view the W-2/W-3 Approval Letter.

 

Note: There is special perforated blank paper available that is recommended for use when printing employee copies of the W-2s. This paper comes with employee W-2 information printed on the back of the paper (for the employee copy) and blank for the State / Local copies. All forms use the same perforated paper (if you choose to order the blank perforated paper with no backer instructions) and envelopes that can be purchased from Computer Forms, Inc. at https://redwing.computerforms.biz/c/tax_forms, by calling 800-458-0158, or by selecting ResourcesOrder Checks & Forms on the Red Wing Software website. All orders are 25% off until December 31, 2024 (use promotion code RWTAX25 when ordering).

 

Q. Do I need to print my W-2 forms before I close the 2024 year and print January checks?

A. There is no closing process in CenterPoint Payroll, so W-2 forms can be printed any time.

 

Q. What are the steps for printing the tax forms (W-2, 940, 941, 943)?

A. Step-by-step instructions (documents and videos) for printing the tax forms are available in on our website:

  1. Log in to the Red Wing Software website at www.redwingsoftware.com, click the My Account button, and from the My Account page, select End of Year to view all tax forms documents and videos.
  2. There are three general steps to printing the tax forms:
    • Transferring information from CenterPoint Payroll to Federal/State Tax Forms (Select Reports > Federal & State Payroll Forms and Reports > Federal Tax Forms).
    • Review the transferred information using the Federal/State Tax Forms viewer and make any needed changes.
    • Print or eFile the forms.

 

Q. Why is the 2024 W-2 form not available in the list when I select Reports > Federal & State Payroll Tax Forms & Reports?

A. You need to install the latest update of Aatrix Federal and State Tax Forms. Select Help > Online Updates > Check for Fed/State Tax Forms Updates. Your system will be updated with the latest Aatrix Federal and State tax forms. The final form will be in the Aatrix 4th quarter update, which typically is available in the December 20th time frame.

 

Q. I’m trying to process my Federal forms, but I keep getting the message “Would you like to register now, or evaluate?”

A. You will need to manually register your Federal/State Tax Forms (Aatrix) software.

  1. Call Red Wing Software at 1-800-732-9464 and request an Aatrix Registration code.
  2. Open CenterPoint
  3. Select Help > Product Registration > Federal/State Tax Forms Registration.
  4. In the Aatrix Registration Key box, enter the key you were given by Red Wing Software (do not enter the dashes).
  5. Click Submit.
  6. At the Registration Successful message, click OK.
  7. Click Close.
  8. Your Aatrix software is registered through the last day of the month of your Customer Care Plan anniversary date.

 

Q. Why am I getting a “forms update” or "mandatory update" message when I try to process my Federal forms and what do I need to do?

A. At least once a quarter, including at year end, updates are created for the Federal/State Tax Forms (Aatrix) software. When you receive either of those messages, it means that Aatrix has an update available that you should install prior to continuing. If you have internet access at this computer, you can simply select Automatic Update and follow the prompts to do the update through the program.

 

Note: If you have signed up for the service that automatically sends an Aatrix flash drive at the end of each quarter, please follow the instructions that will be included with the flash drive. Those flash drives will begin shipping before January 1, 2025.

 

If you don't have internet access at the computer that has CenterPoint Payroll installed, but you do have it available at another workstation, follow the instructions below. This process does require the use of a removable drive (CD, thumb, zip or flash drive, USB Drive, etc.).

  1. Log into the Red Wing Software website at www.redwingsoftware.com
  2. From the upper-right, click the My Account button, and from the My Account page, select Downloads.
  3. Under CenterPoint Payroll select Downloads, and then select Download Now under Federal/State Tax Forms (Aatrix).
  4. When the download is complete, exit the website. Copy the RedWingForms.exe file from your Downloads folder to the removable drive (CD, thumb drive, etc.) you’ll be using to move the downloaded file.
  5. Take the removable media source to the computer with CenterPoint Payroll and install by double-clicking on the RedWingForms.exe.

If you don’t have an internet connection at any of the computers, you can call the Red Wing Software Sales department at 800-732-9464, and we’ll send the Federal/State tax forms (Aatrix) updates to you on a flash drive once a quarter for a minimal annual fee.

 

Q. Can I change the figures on my Federal reports if they are incorrect?

A. Yes, once the data is in Aatrix Federal/State Tax Forms, you can change any figure on the reports that are highlighted blue. Any figure that is highlighted red must be changed before you can print the report. Any figure that is white cannot be changed, but it is a calculated number, so it can be changed by adjusting the fields around the white field.

 

Q: We have one employee with a Social Security number that begins with “900”. CenterPoint does not accept a number that begins with the digit 9. The number the employee is providing is an ITIN #. How can I process a W-2 for this employee?

A: The Federal Tax Forms (Aatrix) software will not accept a Temporary SSN so to get past this message you will have to enter 000-00-0000 in CenterPoint in Setup > Employees and then when the employee files their W-2 they can file using the temporary number and then provide you with a SSN after receiving the permanent number.

 

Q: When processing my W-2 forms, I do not receive a W-2 for one of my employees who received pay in 2024, why didn't the W-2 print?

A: There are a couple of items to check:

  1. When W-2s were processed, was the Non-AG employees or AG Employees selection made rather than selecting Both? This would indicate that the missing employee does not have the Agricultural Employee (943) check box set up correctly in the Setup > Employees > Payroll tab.

  2. From the Setup > Employees > Payroll tab, under Federal Reporting Information, make sure the Wages Reported on W-2 check box is selected, and not 1099 or None.

Other Information

 

Q: Are there any other setup items to update at the beginning of a year?

A: Yes, it is important to check rates that may be different by employer for any setup item, for example for workers' compensation from Setup > Payroll DetailsWorkers' Compensation and for deductions/benefits from Setup > Payroll Details > Deductions & Benefits.

 

Q: How can I reactivate an inactive earning, deduction, or tax that were previously used for an employee?

A: CenterPoint hides earnings, deductions, and taxes that are inactive for an employee in order to keep the screens less cluttered. To reactivate an earning, deduction, or tax:

  1. Select Setup > Employees,select the employee, and then click Edit.
  2. Select the Earnings, Deductions, or Taxes tab.
  3. On the left side of the screen, click the yellow bar to display all items.
  4. The inactive earning, deduction, or tax will display in the upper-left side of the screen. To reactivate the earning, deduction, or tax, select the earning, deduction or tax and then select the Active check box on the right-side of the screen.

 

Q. Do I need to back up my data at the end of the year?

A. We recommend that you back up your data at year-end; in fact you should perform regular backups throughout the year. We recommend that you perform more than one backup of your database. Develop a backup rotation system. It is a good idea to store a year-end backup each year. Select File > Backup > Backup Database to easily back up your databases. Refer to the topics in the Help for step-by-step instructions for more information.

 

Q. How can I ensure I have a copy of my Federal & State Reporting tax forms to review for historical purposes or when moving to a different computer?

A: The Aatrix History File contains your historical Federal/State Tax Forms and it is necessary to back this file up on a regular basis so that if you purchase a new computer the history can easily be transferred to the new computer by restoring the backup. Red Wing Software suggests backing up your Aatrix History File on a quarterly basis.

  1. Select File > Backup > Backup Aatrix History.
  2. Select the employers to back up history files for.
  3. Click OK.
  4. Select a location to save the AatrixHistoryBackup.zip file to, and then click Save.
  5. At the Back Up Created message, click OK.

 

Note: The Aatrix History File folder will have one or more sub-folders, each sub-folder contains files for a specific EIN number.

 

 

If networked the default location of the Aatrix history files can be changed by following these steps:

  1. Select File > Preferences > Reports > Federal/State Tax Forms.
  2. Click the Application tab.
  3. In the Use Non-Default File Location box, select Yes.
  4. In the Non-Default File Location box, the default Red Wing Software suggested file location displays: <ProgramData>\Red Wing Software\CenterPoint\Aatrix\. Change this location to the network location you want to save the Aatrix History file to.
  5. Click Save.

 

Note: You can still perform a manual back up of the Aatrix history files by following the local computer steps above.

 

Q. Is there a year-end closing process that needs to be done in CenterPoint Payroll?

A. There is no closing process for CenterPoint Payroll.

 

Q: How can I get the Year-End Frequently Asked Questions document for another Red Wing Software program?

A. If you have Red Wing Software products that are not covered by this document, you may be able to find a document for your specific product by looking at our website. Log in to www.redwingsoftware.com, click the My Account button, and from the My Account page, select End of Year. Under your product, select the appropriate end-of-year document.

 

Q. What hours of the day will I be able to contact Red Wing Software support?

A. We will be open our normal hours of operation, 8 am to 5 pm CST, Monday through Friday. Red Wing Software will be closed Tuesday, December 24, 2024, Wednesday, December 25, 2024, Wednesday, January 1, 2025, and will be closing at noon on Tuesday, December 31, 2024.

 

Red Wing Software Website

 

Q. I'm attempting to log in to the Red Wing Software website, but it does not recognize my Email and/or Password? What should I do?

A. Follow the instructions below for information about the Red Wing Software website.

 

To register on the Red Wing Software website:

The Red Wing Software website uses the same login as Red Wing Software's Web Services (Pay Advices, CenterPoint Time Clock, or Employee Portal). If you have an existing account for Web Services, enter the same user credentials to log in to the website. If you do not have an existing account for Web Services, follow the steps below:

  1. From a web browser, enter www.redwingsoftware.com.
  2. In the upper-right of the Red Wing Software home page, click Log in.
  3. Click Create One!
  4. Enter your First Name and Last Name.
  5. Enter an Email address and a Confirm Email address which must match the contents of the Email field for the registration to be processed.
  6. Enter a Password and Confirm Password. Passwords must be at least six characters and no longer than 25 characters, include one numerical character and one lower-case letter.
  7. Click Create.
  8. In the Account Number box, enter your company Account Number. Your Account Number can be located in a few different places:
    1. From within CenterPoint by selecting Help > About.
    2. On the Support Certificate that you receive upon renewing Customer Care Membership.
    3. Red Wing Software sends customers a renewal form for Customer Care Membership. This renewal form contains your account number.
    4. Invoices you’ve received from Red Wing Software contain your account number.
    5. If others at your company have already registered, they can sign into their account and find your company’s account number at www.redwingsoftware.com/home/myaccount.
  1. Continue entering your Title, First and Last Name, Email Address (which is your login) and a Password.
  2. Enter the displayed Security Verification code, and then click Submit.

 

To log in to the Red Wing Software website:

  1. In your web browser, enter www.redwingsoftware.com, and press Enter.
  2. In the upper-right of the Red Wing Software home page, click Log in.
  3. Enter your Email Address and your Password.
  4. Click Log In.

 

To reset a forgotten password:

  1. In your web browser, enter www.redwingsoftware.com, and press Enter.
  2. In the upper-right of the Red Wing Software home page, click Log in.
  3. Click the Forgot your password? link.
  4. Enter your Email address.
  5. Click Email Link.
  6. An email will be sent to your current email address from Red Wing Software. Open the Reset Password email and click the here link.
  7. Enter your Email address, your new Password, and then enter your new password again in the Confirm password box, and then click Reset.
  8. Continue with the To log in to the Red Wing Software website section above.

 

To log out of the Red Wing Software website:

  1. On the upper-right side of the Red Wing Software home page, click the drop-down arrow next to the My Account button.
  2. In the displayed menu, select Log out.

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