CenterPoint® Accounting - Customer Returns Video - Duration: 7 min 08 sec

Enter a Paid Sales Invoice Document

Enter an Unpaid Sales Invoice or Return Document

Enter an Unpaid Sales Invoice or Return with Inventory Document

 

This video discusses the process to follow to reverse a customer invoice when a customer returns goods/services that have been invoiced and how to move the dollars to a customer deposit account or refund the customer if the invoice has already been paid.