CenterPoint^® Payroll - Red Wing^® Cloud Services – Changing or Updating a Password

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• To change a password via an Internet Browser, see Option 1.

• To change a password when connecting via an RDP, see Option 2.

• To reset an expired password via an Internet Browser, see Option 3. Note: Use this process to reset an expired password if you log in via an Internet Browser or an RDP.

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Option 1: Change a Password via an Internet Browser

1. From your web browser, enter https://centerpoint.redwingcloud.com.
2. Click the Forgot Password? link.

3. Enter your User name.
4. Enter your Email Address.
5. Click Submit. A link for resetting your password will be sent to your email address. If you do not receive the email, please check your junk/spam folder.

6. Open the email and click the enclosed link to reset your password.

7. Enter your New Password and Confirm Password.

   • Password must be a minimum of 10 characters.
   • Passwords must not contain the owners name.
   • Passwords must contain at least one character from three of the four categories below:
     • Upper case letters
     • Lower case letters
     • Numbers
     • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/
8. Click Reset.
9. You will receive a password changed confirmation email.
10. Click the Click here to login link.

Option 2: Change a Password when Connecting via an RDP

1. Log in to the Red Wing Cloud Services via your RDP file. This will load to a desktop.
2. Press Ctrl+Alt+End on your keyboard.
3. Select Change a Password.
4. Enter your old password, new password and confirm the new password, and then complete the process.
   • Password must be a minimum of 10 characters.
   • Passwords must not contain the owners name.
   • Passwords must contain at least one character from three of the four categories below:
     • Upper case letters
     • Lower case letters
     • Numbers
     • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

Option 3: Reset an Expired Password via an Internet Browser

1. From your web browser, enter https://centerpoint.redwingcloud.com.
2. Enter your User name and Password.
3. At theYour password is expired. Click here to change it. message, click the here link.

1. Enter your Current password, New password, Confirm new password and then click Submit.

• Password must be a minimum of 10 characters.
• Passwords must not contain the owners name.
• Passwords must contain at least one character from three of the four categories below:
  • Upper case letters
  • Lower case letters
  • Numbers
  • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

2. At the Your Password has been successfully changed message, click the Click here to login link or click OK.

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