CenterPoint^® Payroll - Red Wing^® Cloud Services – Connecting to Additional Devices

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This document explains how to access the Red Wing Cloud Services from an Apple computer or device or an Android device.

iPhone or iPad (iOS mobile) Device

Mac OS X Device

Android

Frequently Asked Questions

 

Prerequisite: A User name and Password are required to connect to the Red Wing Cloud Services using one of the options above. If your User name and Password are not working, you may need to change your password or your password may be expired. See the Frequently Asked Questions section in this document for more information.

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iPhone or iPad (iOS mobile) Device

You have the ability to access your hosted RDP session from your iOS mobile device. To access the RDP environment from your iOS mobile device, you will need to download the Windows App Mobile app (previously Remote Desktop app). The following steps will instruct you on how to access your session using the Windows App Mobile app.

1. From the App Store on your Apple device, search for the Windows App Mobile app. The developer is Microsoft Corporation.

2. Select Get, and then select Install.
3. Open the Windows App Mobile app on your Apple device.
4. From the bottom of right-side of the screen, select Apps.

5. From the upper-right side of the Apps screen, click the + sign.

 

 

5. From the Add screen, select Workspace.

 

6. On the Add Workspace screen, in the Email or Workspace URL box, enter https://centerpoint.redwingcloud.com/rdweb/feed/webfeed.aspx.

 

 

7. On the Add Workspace screen, select Credentials and switch the selection from Ask when required to Add Credentials (unless you prefer to log in each time you open the app and/or Workspaces).

 

 

8. Enter Your Credentials for Red Wing Cloud Services, select Save to add your credentials to the Workspace screen, and the select Continue.

    

 

9. Select Next.
10. The app will be “Setting up Workspaces” and then you should see your Work Resources (AdminSet (if applicable to your cloud profile), CenterPoint, File Explorer, and other applicable applications) loaded on the Apps screen.

11. From the Work Resources screen, select your CenterPoint product you want to access from Red Wing Cloud Services.

 

 

12. To log out of the application, click on the “X” to redisplay the Work Resources screen.

Mac OS X

You have the ability to access your hosted RDP session from a Mac OS X. To access the RDP environment from a Mac OS X, you will need to download the Windows App (Previously Remote Desktop) from the App store. The following steps will instruct you on how to access your session using the Windows app.

1. Form the Mac App Store on your device, search for the Windows App .

 

 

2. Download and install the Windows App.

 

 

 

3. From the left side of the screen, select Apps.
4. From the top right side of the screen, click the + dropdown and select Add Workspace.

 

 

5. On the Add Workspace screen, enter the https://centerpoint.redwingcloud.com/rdweb/feed/webfeed.aspx URL.

 

 

6. On the Add Workspace screen, in the Credentials box, switch the selection from Ask when required to Add Credentials (unless you prefer to log in each time you open the app and/or Workspace).

 

 

Enter your credentials for Red Wing Cloud Services and select Save to add your credentials to the Workspace screen.

7. Click Next.

8. The app will be “Setting up Workspaces” and then you should see your Work Resources (AdminSet (if applicable to your cloud profile), CenterPoint, File Explorer, and other applicable applications) loaded on the Apps screen.

 

 

9. From the Work Resources screen, select your CenterPoint product you want to access from Red Wing Cloud Services.
10. To log out of the application, click on the “X” to redisplay the Work Resources screen.

Android

You have the ability to access your hosted RDP session from your Android mobile device. To access the RDP environment from your Android mobile device, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

1. Download the Microsoft Remote Desktop app from the Play Store.
2. Once downloaded and installed, open the Microsoft Remote Desktop app on your Android device.

   

3. Click Accept.
4. On the main screen that displays, click the + sign in the bottom of the screen.
5. Select Add Workspace.

 

 

6. Enter centerpoint.redwingcloud.com in the Email or workspace URL.

 

7. Verify the WORKSPACE URL is correct and then switch the USER ACCOUNT selection from Ask when required to Add user account (unless you prefer to log in each time you open the app and/or Workspace).

   

8. Enter your USERNAME and PASSWORD.

   

 

9. Click CONTINUE.
10. From the Work Resources screen, select your CenterPoint product you want to access from Red Wing Cloud Services.

 

 

Frequently Asked Questions

Q: My User name and Password are not working, what should I do?

A: If your User name and Password are not working:

1. From your web browser enter https://centerpoint.redwingcloud.com.
2. Enter the user@company (login) and Password.
3. Click Sign In.
   • If you receive a Your password is expired. Click here to change it message,

• Click and then enter your User name and current Password. Then, type in your new password twice and click Submit.
  • Passwords must be a minimum of 10 characters.
  • Passwords must not contain the owners name.
  • Passwords must contain at least one character from three of the four categories below:
    • Upper case letters
    • Lower case letters
    • Numbers
    • Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

• If your User name and Password do not work here, please contact Red Wing Software Technical Support or contact your company Red Wing Cloud Services administrator to get a new password.

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