Bernie Heidinger from Motion Control Services in Dover, New Jersey says…
Bernie Heidinger is the owner of Motion Control Technologies and has been using CenterPoint Payroll for about two years. After his prior software company made some major changes, he began searching for a new system. CenterPoint was the program that interfaced with his shop software, JobBOSS, and they recommended he look at CenterPoint. They got a demo and decided to go with CenterPoint Payroll.
Bernie has been very happy with the control he has with CenterPoint Payroll. As a small business owner, he prefers to see the data himself and has the control to make any edits, if needed, whereas using a payroll service would take away this control and complicate the process. Even doing the payroll himself, the entire process of running payroll only takes five minutes. He recently added the Publish Pay Advice function, after employee requested to see more information about their pay. Adding the Publish Pay Advice function gives employees the pay information they wish to see, and it also eliminates wasted time stuffing envelopes.
“The customer service is excellent, and we never have to wait for support,” says Bernie, “and the entire support staff is knowledgeable. If I need help, they can log right into my system remotely to help me. Red Wing is dynamite!”
J’anna Couch from the City of Corning, Arkansas says…
“I was elected in 2019. That year I worked so many late nights because payroll would take me two days to complete. What was passed down to me was a Microsoft® Excel sheet to figure up APERS and EFTPS, and it was a nightmare. I attended my first Municipal League Conference and Scott was showing a demo of how the system (CenterPoint® Payroll) worked, and I was SOLD!! I know change is scary sometimes but this will be the best decision not only for you but the ones who follow you.”
Ross from Skaurud Grain Farms in Gary, Minnesota says…
Skaurud Grain Farms and SGF, Inc. outgrew the use of spreadsheets to track payroll information and the process of sending that data to a third party payroll service. With around 20 full-time employees and 15-20 seasonal workers, the management of payroll information became too much to keep track of manually. After migrating to CenterPoint Accounting for Agriculture in 2012, they decided to add the Payroll module in November of 2013. We spoke with Ross Opsahl of Skaurud Grain Farms to get the story of how the switch from spreadsheets and a third party service went when they transitioned to in-house processing.
Ross said the biggest benefit of moving to CenterPoint Payroll was the time savings provided. Before making the switch, they were spending sporadic amounts of time over three different days in order to assemble the bi-weekly packet, send it off to the provider, proof it when returned, and then record the final copy. Having moved to CenterPoint Payroll, they estimate that the processing time has been cut by at least 50% and most of the normal and ongoing pay runs can be completed in two hours from start to finish. The ability to process it in a single and uninterrupted session and eliminate the duplicate keying lead to much better efficiency and utilization of office staff’s time. In addition, the risk of human error due to all the data hand-offs was removed and the installation of an electronic time clock streamlined the entire process. Since making the switch to CenterPoint Payroll at the beginning of 2014, Ross says he can’t remember having to re-post a payroll or needing to make correcting or journal entries. That helps when it comes time to make the required tax and benefits deposits and in turn makes the quarterly and annual reporting events a lot less stressful. Another advantage that the management team has recognized is the wide array of easy to access and customizable reports.
The family farm business has gone to automatic ACH deposits to employees in 2015 and expects to add the online pay stub notification beginning in January of 2016.
Jada from Diversified Management Inc. in Owensboro, Kentucky says…
“Our company has only used CenterPoint Payroll for over a year now. It is wonderful! So quick and simple to use. Our prior payroll service had discontinued its services leaving us to find another program to use. I am so glad we decided to go with Redwing's CenterPoint. They offer exceptional training and the customer support is superb. Thank you Red Wing for making our transition easy and enjoyable.”
Jeri Stearns from A Company Portable Restrooms in Boise, Idaho says:
“We were coming from an antiquated system when we chose CenterPoint Payroll Software. We are extremely happy with the payroll software and even happier with the support we’ve received from Red Wing Software. The data transfer went smoothly and the transition went well. Overall purchasing CenterPoint Payroll has been a great experience, even better than I had expected.”
Wendy Velarde from U.S. Water Services in St. Michael, Minnesota says…
Wendy Velarde, VP of Human Resources at U.S. Water Services, noticed one day that somebody was walking around the office handing out pay stubs to employees. She thought it seemed inefficient and wanted to see if there was a better way. They were using CenterPoint Payroll by Red Wing Software at the time, so she contacted Red Wing Software to learn more about streamlining that process. Shortly after, they began using the electronic publish pay advice feature offered within CenterPoint Payroll. “Employees have been extremely happy with the online access to their pay information,” said Wendy, “Now they can access their pay data anytime.” Wendy also mentioned several situations during which the electronic access to pay advices could have come in handy. “Once during a snow storm, an employee needed access to his pay information, but only a very few employees had made it to the office. Having the pay advice function back then would have given him immediate access to that data, as long as he had access to the internet,” said Wendy. Also, employees all around the U.S. had to wait for their paper pay stub from the corporate office via mail. The employees are now much happier, having immediate access to their pay information instead of waiting for their stub to arrive in the mail. Providing immediate access to their payroll information allowed one family with a son going to college, to access the financial information they needed for their son’s college easily by using the online pay advice system. Wendy added, “Adding the publish pay advice function has been a huge win from an employee perspective, and it has also saved our company time and money. ”
Mark Gregory and Janice Carlson from Carisch, Inc. in Wayzata, Minnesota say…
“There are far fewer screens to get through in CenterPoint in order to get things done,” says Janice Carlson, “It’s very user friendly. There are only about six screens to get through in CenterPoint to complete a payroll, and that’s including direct deposit. Some other systems are so polluted with different screens, fields and tabs to get through. CenterPoint helps us get things done faster.” They also liked the simplicity of easily switching from keyboard to mouse functions, to improve efficiency. Mark and Janice were also pleased with the reporting capability of CenterPoint Payroll. “There are a lot of standard reports available,” says Mark, “But creating your own custom reports is also easy.” Janice expanded by saying, “A payroll system is only as good as the information you can pull out of it. CenterPoint saves us time by making our reporting more efficient.” With Carisch’s legacy payroll system, it almost took a programmer to generate a report. The Carisch staff feels that the ad hoc reporting in CenterPoint is probably the software’s major strength.
Carisch decided to go with Red Wing Software and CenterPoint Payroll. Red Wing Software imported employee data from their Libra software, and they ran payroll on both systems parallel for an entire month, until they felt comfortable things were running smoothly and accurately. Training was completed online with a Red Wing Software technician. “Response times are critical for us,” says Janice, “Our payroll is 100% direct deposit, and we must have the payroll data to the bank before the required cutoff time. So response time was especially crucial when we first started, and continues to be important. We were very pleased to find that Red Wing Software’s customer support always reacts quickly.”
Dan Hustedt from California Forensic Medical Group in Monterey, California says…
California Forensic Medical Group, a company providing contract medical care, has more than 600 employees in 26 California counties. Dan Hustedt, the company’s VP of Finance, was looking for a better accounting and payroll system, when their needs had outgrown the software they were currently using.
Dan found the import capabilities within CenterPoint Payroll ideal. They could import their data directly from spreadsheets where their payroll information is tracked. Also, the Aatrix State and Federal Payroll Reports is included within the standard system. Dan liked the capabilities CenterPoint offered for storing additional information about employees, such as the employee training and certification tracking. “The next step up from what we were using would have probably been a much more expensive option with full HR capability. Red Wing Software’s CenterPoint provided us the features we needed at a much lower price,” said Dan, “The support has been very good and conscientious, and you get to know them. We’ve definitely been satisfied with the product and support, and the support staff.”
Lisa Chester of American Implement in Garden City, Kansas says…
“I really like CenterPoint Payroll’s reports. They are easy to run, and you can make them look just how you want and then save them. Also, when we get audited, I run any report that is requested by the audit team using CenterPoint Payroll. I have always been able to give them exactly what they want on the first try, by running the reports. You can easily get the information you need, right when you need it in CenterPoint Payroll!”
Garry from Quoin Financial Bank in Miller, South Dakota says…
“We moved to CenterPoint Payroll and have really found the system easy to use. We are extremely pleased that we complete the payroll process about forty percent faster with CenterPoint Payroll than with our previous software. Reports are easy to find and run. Direct deposit speeds up the payment process because of not having to print checks. We also now track more information in CenterPoint Payroll, such as deductions and leave time, 401K employer match, and by having this information calculated saves us time. With CenterPoint Payroll the tax tables are updated and installed automatically when we update the system. Quarterly tax filing is also much more convenient. We′ve been very happy with CenterPoint Payroll and the service we receive from Red Wing Software. Customer support is very helpful and willing to help solve your questions. The fact that customer support has the ability to access your computer through the internet is very helpful and eliminates further call backs.”
Todd from City National Bank in Taylor, Texas says…
City National Bank in Taylor, Texas prides itself on offering the latest technology advancements to its customers, and this commitment extends to the bank′s internal software systems as well. Last year, Vice President Todd Ringling was searching for a payroll software system that could grow with the bank′s technology needs and provide cutting edge payment options to the bank′s employees. “We rely on and consistently stay ahead of technology,” says Todd, “and when we found CenterPoint Payroll by Red Wing Software, I just had a feeling they would be able to help us stay ahead of the curve.”
He decided to check into CenterPoint Payroll software more deeply to see if there was a fit for the bank′s payroll needs. “I was especially impressed with our sales rep, Matt,” says Ringling, “Instead of just giving us the answers we wanted to hear, Matt dug in and researched to find us the right answer, even with our more challenging requirements. I appreciated his hard work and honesty—it was a very painless process.”
“We were really looking for a payroll system that would allow for electronic pay stubs (the ability for employees to view pay information securely online), and an interface to our new 401K system. Red Wing Software was able to help us on both counts. Later on, we needed to create a posting file for our general ledger entries. Again, Red Wing Software obliged and created it for us. There are some things we need to help keep us efficient, and Red Wing Software has provided us with those things in CenterPoint Payroll.”
After purchasing CenterPoint Payroll, Aaron installed the software and used the import tool to bring in data from the older system. “The installation of the software and the import of data went smoothly, no problems whatsoever,” says Aaron, “Going from our older software to now and how customizable CenterPoint is to our needs is a major difference. Instead of tweaking our payroll processes to fit our software, we are now able to set up CenterPoint to meet our needs, which saves considerable time.”
Aaron has made use of the customizable reports tool within CenterPoint also. “Wow, it′s fantastic!” he says, “CenterPoint has standard reports available, which can then be customized and saved just how we like them. I cannot say enough good things about CenterPoint Payroll. Their support is fantastic. I never have any problems getting ahold of anyone. When I do have a problem with the system, somebody is able to help me through it quickly.”
Pam from McDonald's of Fairmont in Fairmont, Minnesota says…
“Navigating around in CenterPoint Payroll is really easy. Compared to the older payroll system we were using, it is much easier to complete tasks like looking up employees or other information when I need it. Being able to access this information more quickly saves significant time!”