Customers in the News

18 March 2019 StephanieE Customers in the News
Red Wing Software Customer: Son-Bow Farms, Spring Valley, Wisconsin
Story: Son-Bow Farms Cuts Cost of Production with ‘New Way’ of Manure Handling
What the story is about: A unique process, used by Son-Bow Farms, that results in other useful products.
Red Wing Software Customer: Drake Dairy, Elkhart Lake, Wisconsin
Story: Leadership Paves Way to Partnership at Drake Dairy
What the story is about: Jim Drake and Omar Guerrero worked together over the years to help Omar achieve excellence in farming, and the American dream.
Red Wing Software Customer: United Dreams Dairy, North Freedom, Wisconsin
Story: Large or Small, These Herds Make Quality Milk
What the story is about: United Dreams Dairy was able to keep their excellent milk quality, even while doubling in size.
Red Wing Software Customer: Compeer Financial, Baldwin, Wisconsin
Story: Evaluate your Operation’s Profitability
What the story is about: Tim Swenson of Compeer Financial describes the “three-legged stool”: expenses, revenue streams, and enhancing milk revenues, as a key to your operation’s profitability.

Behind the Scenes - February 2019

13 March 2019 roxie-thoner Behind the Scenes
• We tried to be heart healthy in February, but a surprise donut delivery and a cookie eating challenge got in the way. #nextyear
• Roxie (Administrative Assistant) attended the Hot Air Affair with of three of her grandsons.
• Janet (Customer Service Representative) enjoyed our record-breaking snow amounts by starting something new: “Snow Yoga” along with her dog, Smokey.
• Matt’s (Sales Consultant) daughter participates competitively in her high school Winter Guard program.

Red Wing Online Services – Add or Replace your Payment Card Online

12 March 2019 StephanieE Customer Information
For customers who are enrolled in any Red Wing Software online services, credit card information can now be added or replaced online. Customers can add a credit card or edit existing credit card information for each service individually. (Editing bank information or EFT will still need to be done over the phone.)
Online Services include:
Publish Pay Advices
Red Wing Cloud Service
CenterPoint Time Clock
Red Wing Tax Forms
To add or replace your card on file, please log in to www.redwingsoftware.com, go to My Account, and you will see your list of available services.

Virtual Classroom Sessions - March 2019

11 March 2019 StephanieE
The online Virtual Classroom provides you with in-depth information and explanations that allow you to learn more about CenterPoint from any location where you can access the internet (high-speed internet connection recommended). The Virtual Classroom offers the following live training sessions (the live sessions will also be recorded and sent to you so you can refer to the information afterwards.)
CenterPoint Accounting for Agriculture – Loan Processing
Thursday, March 7, 2019
9:30 am – 11:00 am Central Time
Price: $49.00
CenterPoint Accounting and CenterPoint Fund Accounting – Loan Processing
Tuesday, March 12, 2019
9:30 am – 10:30 am Central Time
Price: $39.00
CenterPoint Payroll – Time Clock
Thursday, March 14, 2019
2:30 pm – 3:30 pm Central Time
Price: $39.00
The Virtual Classroom offers pre-recorded training sessions as well as live training sessions. This gives you the flexibility to access the training at any point after the original live session was offered. The pre-recorded sessions can be purchased with 30-day access and can be viewed as many times as you like during the 30 days.

You can view and purchase pre-recorded sessions from our web site at www.redwingsoftware.com.
• If logged into the web site, go to the My Member Account page (from the Welcome menu, select My Account Home), select the Training tab, and then select the Recorded tab.
Or
• Select Menu > Virtual Classroom Training (under ‘Services’ on the right-hand side of the menu), and then select the Recorded tab.
Or
• Select the Training button on the Main web site page, select Virtual Classroom, and then select the Recorded tab.

Notes from the President

06 March 2019 khilton


Ken Hilton - President Red Wing Software

Does your business ever have a situation when two, three, four, or even more people don’t agree with how something should be done? How do you resolve these issues? You could pick a winner and everyone else could live with it. You could decide who’s right and fire everyone else. Obviously, these are both really bad solutions. So, how do you decide what to do?
First, let’s figure out who’s right. I already can tell you that answer – everyone is right. At Red Wing Software, we often have meetings consisting of four to ten people to discuss new ideas for software features, or how to improve existing functionality. There are often several differing ideas on what to do, and they are all good ideas. Everyone has the opportunity to argue their respective points and the pros and cons of each solution is discussed by the group. What almost always happens is we find out the solution is a combination of several ideas that produce the best results.
The same technique can be used when there is a difference in how a certain task might be accomplished. One person might think it’s more efficient to use one method, while someone else might have a much different method to accomplish the same task. Again, both methods probably work, and it’s likely that a combination of the two methods would be best. Now, we should ask: Why aren’t they both using the same method in the first place? Probably because, over time, the preferred process has evolved into something it was not originally intended to be, and as these changes to the process occurred, it was never properly documented as the best new process.
Whenever these situations occur in your business, it’s time to step back and take a look at the best solution for the issue, and properly document it. After you get the issue resolved and documented, don’t be afraid to monitor the process and tweak it as needed. And be sure to change the documentation for the process as it evolves.