Behind the Scenes - July 2022

11 August 2022 roxie-thoner Behind the Scenes
• Julie (Implementation Consultant) and her family vacationed in Dubrovnik, Croatia.
• Roxie (Administrative Assistant), her husband Steve, and friends enjoyed a relaxing week in northern Minnesota, which included many evening pontoon rides.
• Mike (Quality Assurance Manager) and his family enjoyed a trip to Niagara Falls and Toronto, Canada.
• Katrina (Customer Service Representative) had a little morning girls' side-by-side ride while some friends visited!

Notes from the President

09 August 2022 khilton Notes from the President

Ken Hilton - President Red Wing Software

Summer is now in full swing, which means storms can appear quickly that can put you in danger. Also, seasonal construction and heat can affect the power grid that supplies electricity to your office.
I mention this as a reminder of how fast storms can erupt and how things can change your normal schedule. It is important to make sure you’re prepared for unexpected events. Do you have a safe place to retreat to in a hurry when things get dangerous? Does everyone in your organization know how to recognize when to act? Is all your important information backed up and stored off-site? Even if your data is stored in the cloud, you should still occasionally back it up to a local storage device. Do you have a disaster recovery plan in case it is needed? I certainly hope you never have to deal with a serious emergency, but it is always a good idea to have a plan.
A general rule-of-thumb for data is: Anytime you’ve entered enough information that you don’t want to enter it again, make a backup.

Streamlined Online Payments for Red Wing Software Services

08 August 2022 StephanieE Customer Information
Red Wing Software customers will now find the process of updating recurring payments for services and Customer Care membership auto renewals much easier. When adding or changing payment methods, you now have the option to update the payment method for multiple services at one time. This eliminates the need to enter payment information multiple times. We’ve also expanded it so you can add and update ACH payments. Previously you could use ACH for recurring payments, but you had to call Red Wing Software to change or add that information. Visit the My Account section at www.redwingsoftware.com to edit payment information and much more. (You must be signed in to access the My Account section.)