CSA Software Solutions is a partner of Red Wing Software that sells and supports CenterPoint Fund Accounting software. The two companies team together, helping cities in the southern U.S. improve and streamline their accounting and payroll. Recently, CSA received a story of success from customer Charles Snap, the Mayor of the City of Walnut Ridge. Here Mayor Snap shares his story.

LOCATION:

Walnut Ridge, Arkansas
Population 4,925

CSA CLIENT SINCE:

January 1, 2016

CURRENT SOFTWARE:

CenterPoint Fund Accounting and Payroll

KEY BENEFITS OF CENTERPOINT:

• Budget Details
• Council Reports
• Support

“I took office in January of 2015, as did a new Clerk/Treasurer for Walnut Ridge. The former Clerk/Treasurer had given a notice that she was retiring, and the newly elected clerk had trained with the former clerk. At the point the new training started, the city had switched from a DOS-based system to an over-the counter-accounting program and we were having trouble keeping our records straight.”

“The new clerk’s solution was to purchase the CenterPoint Fund Accounting software by Red Wing Software. When I found out the cost, I refused to authorize purchase of the software, citing budget concerns for our community of under 5,000. In fact, I continued to refuse the software purchase for months, until I was forced to hire a CPA to help us sort through the city books, in an effort to come up with a working budget for 2016.”

“After the lack of budget details forced me into sitting down with CSA, a local company that sells and supports CenterPoint Software, I started to understand what the staff and their software could provide. In fact, I was quite impressed with the behind the scene options offered for support and help if my clerk was sick, to assure the city bills and payroll continued and the security of the system was another bonus. After all, as a small town we have a very limited staff.”

“We installed CenterPoint Fund Accounting and Payroll going in to the 2016 calendar year, and our paperwork improved immediately. My department heads didn’t doubt their monthly reports anymore, my budget committee was more than pleased with how the reports looked, and the details they were being provided. No doubt, we had made the right move in purchasing the system and then the unforeseen happened … our City Clerk had a stroke and was hospitalized.”

“The following Monday morning I contacted CSA and their backup plan was put to work. Within hours their staff was working with my assistant, to insure payroll checks were written and the bills were paid in a timely manner. The city’s credit rating was at risk and potential problems extended well beyond the city, which could have impacted each employee and their lives. While the accounting portion of CenterPoint Fund Accounting software had simplified the paperwork for Walnut Ridge, the CSA behind the scenes staff and their backup plan had saved the day! With this in mind, I welcome email, or phone calls if anyone has any questions concerning the City of Walnut Ridge’s experience with CenterPoint by Red Wing Software. I’ve made full circle from a skeptic, to shouting their praises from the mountain tops!”