Intro By Stephanie Elsen:

Red Wing Software Payroll Programs use Aatrix as a provider of payroll tax reports and filing options. This feature is integrated directly into the payroll programs. Payroll tax reporting is a crucial component of payroll software which can have a direct impact on your processes. We checked in with Bruce Senti of Aatrix this month, and in this post he shares survey results and other information about customers using Aatrix.

By Bruce Senti:

Aatrix has asked their customers opinion on their performance every year for six years. The response has been amazingly consistent. Below is a brief comparison of desired features in a W-2 eFile solution and the responses to the 2012 Aatrix W-2/1099 eFile survey.

The best measure of overall satisfaction of any service is whether customers would recommend that service to other businesses. 93% of Aatrix’s customers say they would recommend the service to others.

W-2 eFiling solution.

Processing W-2s is one of the most important requirements businesses face every year. It is the time of year many payroll administrators dread for obvious reasons.

Complete W-2 eFiling services can eliminate most of the pain associated with processing W-2s in-house. In the past these services were provided by payroll service providers and were often very expensive. The addition of complete eFile services to many payroll software solutions has made this option very affordable, and offers significant efficiencies to small businesses.

What to look for in a W-2 eFile solution.

When determining whether a complete W-2 eFile solution is the right choice for your business, there are key features to look for.

The solution should be integrated with or connect to your payroll software to improve the ease of processing W-2s and the accuracy of the filings. Getting set up for the service should be simple and easy to complete. The process should be easy to follow and understand. Below are the results of the 2012 survey of Aatrix eFile customers. The results were compiled from over 1800 businesses that responded to the survey conducted in April 2012.

• 97% of Aatrix’s customers agreed that the Aatrix solution worked well with their payroll software.
• 95% of Aatrix’s customers agreed that the Aatrix process was easy to understand.
• 95% of Aatrix’s customers agreed that the Aatrix enrollment process was easy to understand and complete.

The service must be affordable. Typical in-house cost of processing W-2s is from $3.85 to $4.35 per employee. This cost includes processing time, forms, envelopes, and postage.

98% of Aatrix’s customers agreed that the Aatrix solution is affordable.

Many of Aatrix’s customers offered comments regarding their experience with their W-2/1099 eFiling experience with the Aatrix solution. The following are a few of these unedited customer comments from Red Wing Software users:

• “WONDERFUL!!!! It's great to have this at my fingertips since at this time of the year when all the taxes need to be sent out there is so much more going on. Whether it is personal or work related it's a huge pile of things that NEED to be done. So Aatrix was a life saver this year!!!”
• “LOVE IT!!!”
• “We found that overall the prices were very affordable.”
• “I could do it myself but because the value is there and the price is reasonable I continue to use Aatrix.”
• “With the prices you charge a person would be silly to do it on their own when you add up your time, stamps, ink, paper etc.”
• “I love this service. It saves me hours every year over the old way we used to do it!”
• “I have never had a problem, it is fast and easy and along with all the year end taxes and stress, this definitely was the easiest part.”
• “Time saver and definitely a user friendly system!”
• “I was hesitant at first but realized how much easier it was to have you do it. We winter in AZ so very efficient for me to do. Quick and easy.”
• “This makes payroll processing in house extremely economical and so easy! We put in the data and Aatrix does all the work. It's great!”
• “Aatrix takes away the headaches of printing my own tax forms.”
• “Aatrix is a great way to e-file W-2s. Quick, easy & economical.”
• “I have never gotten the service I get at Aatrix anywhere else. The people totally ROCK!!!!!”