Red Wing Software Notes from the President - Customer Input is Important

Ken Hilton - President Red Wing Software

Last month, I had the opportunity to meet with two different groups of customers. The first group consisted of organizations from around the country that use our CenterPoint Accounting and Payroll software to support a large number of their customers. These organizations are extremely proficient in the use of the software, and are always looking for new ways to be more efficient in their work. To that end, they continually push
Red Wing Software to provide new functionality to our products. It is important to us to have customers that help make us a better company, and we sincerely appreciate their input.

The second group attended a CenterPoint Accounting and Payroll training in our classroom in Red Wing, MN. I had the pleasure of having lunch with four of these customers, two from North Dakota, and two from Oklahoma. It is always interesting to learn more about their businesses and how they use our software. We claim to be the friendliest software company on the planet, and I think it’s because we have the friendliest customers.

A few days later, we observed Memorial Day in the United States, which reminded me of how the sacrifice of many keep us safe and allow us the freedom to travel hundreds and even thousands of miles to gather and conduct our business or just enjoy the company of others. There are few places in the world that have this freedom, and we should remember that this freedom does not come without cost and sacrifice. Thank you to all that serve globally, nationally, and locally to keep us safe and free.

- Ken Hilton, President


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