Customers in the News

23 March 2020 StephanieE Customers in the News
Red Wing Software Customer: Swisslane Dairy of Alto, Michigan
Story: We Breed for the Number We Need, February 25, 2020 issue of Hoard’s Dairyman
Summary: The Oesch family of Swisslane Dairy share about their farm’s herd of 2,100 Holsteins.

Red Wing Software in the News

18 March 2020 StephanieE News
Julie Strain, Implementation Consultant for Red Wing Software, was featured as a guest writer in the February 7, 2020 issue of Progressive Dairyman. The story, The Benefits of Keeping the Right Financial and Production Information, can be found in the print version of the magazine, or else you can read it by clicking here.

Behind the Scenes - February 2020

17 March 2020 roxie-thoner Behind the Scenes
• Mike (Quality Assurance Manager) and Chad (Sales Representative) were gifted two tickets from a customer to attend the tractor pull at the National Farm Machinery Show in Louisville, KY.
• Carrie (Administrative Assistant) and husband, Lucas, celebrated their 20th Wedding Anniversary in Isla Mujeres!
• Ryan (Graphic Designer) and Cori (QA Analyst) took their children, Liam and Maggie, skiing for the first time.

Online Training (Formerly Virtual Classroom) Sessions

12 March 2020 StephanieE
We are pleased to offer our Red Wing Software customers an opportunity to learn more about CenterPoint via Online Training sessions. Online Training sessions provide you with in-depth information and explanations that allow you to learn more about CenterPoint from any location where you can access the internet (high-speed internet connection recommended). The sessions are presented live by one of our CenterPoint experts while you view the presenter's computer screen. You will have the opportunity to ask questions. The sessions are recorded and sent to you so you can refer to the information afterward.
You can view and register for available sessions from our website at www.redwingsoftware.com by selecting Menu > Online Training (under 'Services' on the top right-hand side of the menu) or by clicking one of the links below.
CenterPoint Payroll – Payroll Processing
Thursday, March 26, 2020
2:30 pm – 4:30 pm Central Time
Price: $59.00
Note: Session materials will be available one week prior to the session, on March 19, 2020.
CenterPoint Accounting for Agriculture – Chart of Accounts & Beginning Balances
Tuesday, March 31, 2020
9:30 am – 11:30 am Central Time
Price: $59.00
Note: Session materials will be available one week prior to the session, on March 24, 2020.
Click the link above or click here to register for these sessions.
Red Wing Software offers pre-recorded On Demand Training Video sessions as well as live training sessions. This gives you the flexibility to access the training at any point after the original live session was offered. The pre-recorded On Demand Training Video sessions can be purchased with 30-day access and can be viewed as many times as you like during the 30 days.

You can view and purchase pre-recorded sessions from our website at www.redwingsoftware.com.
• If logged into the website, go to the My Member Account page (from the Welcome menu, select My Account Home), select the Training tab, and then select the On Demand tab.
Or
• Select Menu > On Demand Training Videos (under ‘Services’ on the right-hand side of the menu).
Or
• Select the Training button on the Main website page, and then select On Demand Training Videos.

Notes from the President

11 March 2020 khilton Notes from the President

Ken Hilton - President Red Wing Software

Almost every Tuesday morning, I have the opportunity to join our amazing support team for a short meeting. We discuss recent issues they’ve helped customers with and ways that we might be able to make our customer experience better. We may talk about tweaks to the software, a better process to accomplish a task, or a recent common problem with an operating system update and how to help our customers solve it.
At a recent meeting, one of the topics was about an issue with ransomware. Ransomware is a malicious program that infects a computer by opening a file or clicking on a link in an e-mail that comes from an unrecognized source or may have even been forwarded by someone you know. This program typically prevents access to information on the machine until you pay a ransom to the individual that created the virus. The alternative is restoring a backup from a time before the computer was infected.
I bring this up to point out the importance of keeping your antivirus software and operating system up to date with current versions. As older versions of operating systems and software are phased out and not supported by the authors, the updates that include code that attempts to prevent these attacks are no longer available. The cost of keeping your technology (hardware and software) up to date is far lower than the cost of recovering from malicious activity.
As you create your budget for the year (which should be complete for 2020 by now) in addition to the normal budgeted items, you should include a line item for keeping your technology current.